Diagnosing and Troubleshooting Active Directory Problems

In terms of identifying, analyzing the cause of, and repairing Active Directory problems, there is a specific sequence of events to follow. This sequence serves as a roadmap to help you to accurately identify a situation, diagnose it, and then resolve it. Figure 10.2 illustrates the sequence of events to follow when troubleshooting Active Directory.

Add caption

Figure 10.2 Active Directory Diagnostic and

 Troubleshooting Sequence

 Important

This chapter makes a best-effort attempt to provide

 examples of the types of problems you might encounter

 given the data available, describe the tools you can use 

to diagnose and identify those problems, and provide 

suggested solutions. Because Windows 2000 Active Directory

 is used on a more universal basis, more data will be 

available on the Microsoft Personal Online Support 

Web site link on the Web Resources page at 

http://windows.microsoft.com/windows2000

/reskit/webresources .